{
   "mappers":[
      {        
         "subtypes":[
            "BATTERY_NOT_DETECTED",
            "COMPANY_WIDE_BIOS_OUTOFDATE",
            "COMPANY_WIDE_CRITICAL_DRIVER_OUTOFDATE",
            "OS_BSOD",
            "OS_CRASH"
         ],
         "filter":"",
         "case":{
            "caseType": 1,
            "project": 3,
            "service": 5,
            "category": 6,
            "group": 7,
            "registryType": 4,
            "state":[
               {
                  "name":"NEW",
                  "value":33
               },
               {
                  "name":"INVESTIGATING",
                  "value":34
               },
               {
                  "name":"FIX_IN_PROGRESS",
                  "value":35
               },
               {
                  "name":"AWAITING_CUSTOMER",
                  "value":36
               },
               {
                  "name":"FIXED",
                  "value":37,
				      "commentary": "Fixed"
               },
               {
                  "name":"DISMISSED",
                  "value":38
               },
               {
                  "name":"CLOSED_FALSE_POSITIVE",
                  "value":39
               },
               {
                  "name":"CLOSED_TRUE_POSITIVE",
                  "value":40
               },
               {
                  "name":"CLOSED_UNKNOWN",
                  "value":41
               },
               {
                  "name":"CUSTOMER_APPROVAL_NEEDED",
                  "value":42
               }
            ],
            "sla":3, 
            "company":1,
            "urgency": [
              {
                "name": "CRITICAL",
                "value": 4
              },
              {
                "name": "HIGH",
                "value": 3
              },
              {
                "name": "LOW",
                "value": 2
              },
              {
                "name": "MEDIUM",
                "value": 3
              },
              {
                "name": "NOT_ASSIGNED",
                "value": -1
              }
            ]
         }
      }
   ],
   "tenantIds":[
      "d124d747-c545-49e9-b143-xxxxxxxxx"
   ],
   "uniqueTenant":"d124d747-c545-49e9-b143-xxxxxxxxx"
}